What options can school leaders pursue in their efforts to deal with unusually difficult parents?
Alex Kohn shares his insights.
Alex says nowadays there’s a culture of perceived parental entitlement, a consequence of which is many instances of parents engaging in unacceptable behaviour towards their children’s educators.
“I don’t know whether it’s a whole-of-society issue but, certainly in the education sector, parents believe they can challenge the school on every issue, that they know better than the school on how to educate their child,” he says. “It’s a very complaint-driven education world in which we live.”
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